Buy with confidence. 7-day returns.
Lunstra Farms stands behind every sale. Every purchase comes with a 7-day inspection period, so you can be sure it is everything it was described to be.
At a glance
- 7 days from delivery to inspect
- Listing details you can rely on
- Terms confirmed in writing
- A fair, honest resolution
Return Policy
7-day inspection period
You have 7 days from the day your purchase is delivered to look it over and confirm it matches its listing description.
Eligible for return
Items that do not match their listing description, reported to us within 7 days of delivery and returned in the same condition in which they were delivered.
Not eligible
Requests made more than 7 days after delivery, and items that have been modified, altered, damaged after delivery or used beyond reasonable inspection.
Deposits
How deposits are handled, including when they are refundable, is confirmed with you in writing before you pay.
Fees and arrangements
Any applicable fees and the return arrangements are confirmed in writing at the time of purchase, so everything is agreed up front.
Fair resolution
If something is not right, we will work with you openly and honestly to find a fair solution.
A clear process, start to finish
Reach out
Contact us within 7 days of delivery and tell us what is not right.
Review
We compare your purchase against its original listing details.
Approval
Once confirmed, we approve the return and coordinate the arrangements.
Refund
Your refund is issued promptly once the return is complete.
Questions about a return?
Our team is happy to walk you through the details, before or after your purchase.